Checking your Outlook Express Email Settings


 

These Settings Assume your Hosting is with Christian Web Services, If not then your settings WILL be different

 
STEP 1. Open Outlook Express and choose from the menu TOOLS, then ACCOUNTS. You should make sure that the 'Mail' tab is selected and then you should see a screen similar to the one below.
 
STEP 2. Click on the name of the Email account which you wish to check (i.e. there may be more than one listed - for example, the one you use to collect email from your ISP account) and then select the 'Properties' button on the right hand side.

You should see a screen like the one below. Some of the fields may not be filled in already.

 
STEP 3. THE GENERAL TAB (above)
You can change the top box (e.g. the one showing mail.yoursite.co.uk above) to a friendly name for the account if you wish. E.g. Simply 'Your Site'.

Notice that there are five tabs at the top of the page. You generally only need to view/amend the first two of these (General and Server). Do not make changes on the others unless you know what you are doing! The REPLY ADDRESS is the one that is used when someone is replying to an email you have sent them.

 
STEP 4. THE SERVERS TAB (above)
This is a very important screen. If you are having difficulties COLLECTING EMAIL then check that you have entered the details we have supplied exactly
i.e.
INCOMING MAIL SERVER (POP3)
ACCOUNT NAME
PASSWORD - which is case sensitive.

If you are having difficulties SENDING EMAIL then check that you have the OUTGOING MAIL SERVER (SMTP) correct - this is as supplied to you by your ISP (e.g. BT, TISCALI, BLUEYONDER etc).

WARNING. Some ISPs (e.g. BT Broadband) do not let you send email out through their SMTP servers by default using an email address that is not the one they supplied. This is a SPAM prevention measure on their part. I.e. they will let you use you@btconnect.com but not you@yoursite.co.uk In fact BT Broadband does have a procedure for letting you use your own email address when sending. Go to www.btconnect.com/maildomain to find the procedure.

NOTE. THIS IS GENERALLY ALL THAT YOU NEED TO CHECK. EXAMPLES OF CORRECT SETTINGS FOR THE OTHER TABS ARE BELOW FOR REASSURANCE - BUT DO NOT CHANGE YOUR EXISTING SETTINGS FOR THESE UNLESS YOU KNOW EXACTLY WHY YOU ARE DOING IT.

 
  THE CONNECTION TAB (above)

This is used if (say) you have more than one email account where the providers require you to connect using their own method (i.e. by dialling their 0845 line) in order to collect your email. Usually can safely be left unaltered.

 
  THE SECURITY TAB (above)
Leave this well alone.
 
  THE ADVANCED TAB (Above)
Do not change unless you know what you are doing. Leave the SMTP and POP3 settings (25 and 110) as they are - they ARE NOT variable timeout settings but essential connection settings.